Placing an Order :

How many installments can I get for the device purchase?

You can split your device repayment into up to 6 equal installments. You are free to pay off your device early at any time without any penalty. Just like other Fido credit products, repaying your device credit early saves you money. You'll only pay interest for the days you had the credi...

Are there any additional fees when I buy a mobile device on the Fido App?

No, there are no hidden fees or additional charges when you purchase your device. The price shown on the Fido App is the final price you'll pay—what you see is what you get!

How can I get a device after placing my order in the Fido app?

Fido currently offers pick-up only at MAXBUY pick-up stations. Delivery is coming soon! You can select to pick up your device from any of the 34 MAXBUY pickup locations across Ghana - choose the one most convenient for you! You’ll receive an SMS and a notification in the Fido App when your devic...

Can I cancel my order?

Yes, you have the opportunity to cancel your order. You can cancel your order at any time before it is submitted for processing. This feature ensures a smoother order handling process by allowing you to make changes or cancellations early, avoiding follow-ups. How to Cancel Your Order: Before...